FILE_ID: 882-AUX-2026 BEHAVIORAL_INFRASTRUCTURE
RECORD_01 [ THE_WORK_FIRST ]

Research that ends in a working fix.

Research, creative and policy usually come from three different firms. Aux Labs is a think-and-do tank that takes a problem from the research to the finished fix, under one roof.

BEHAVIORAL_INFRASTRUCTURE // AUSTIN, TX

[ BOOK_A_MEETING ] Bring a problem. You'll get our honest read on it, whether or not we work together.
§ 01.00 // THE FIELD

Behavioral infrastructure.

Roads and power grids are infrastructure everyone can see. Trust, legitimacy and the sense that honesty pays are infrastructure too, and almost nobody maintains them. That is the field we work in: we measure where that layer is failing, then build the rules, defaults and incentives that repair it. We named the discipline in 2026, we teach it, and we want to meet the people already practicing it under other names.

What the field is, who named it, and where it comes from: The Field ->

§ 02.00 // THE DIAGNOSIS

Most people privately stopped believing the official story years ago. Each assumes everyone else still believes, so everyone keeps performing.

You cannot message your way out of that. Mechanisms can: rules, defaults, and incentives that make the honest move the easy move. We build them. The full argument is in the research.

“The next revolution will be psychological, not technological.”

— RORY SUTHERLAND, VICE CHAIRMAN, OGILVY UK · TEDxAMSTERDAM, 2012

THE REVOLUTION IS PSYCHOLOGICAL. THE TOOLS HAVE TO BE STRUCTURAL.

FIG. 01 // HOW MUCH AMERICANS TRUST, 1958–2026
100%80% 60%40% 20%0% 1958SURVEY YEAR 2026 % OF U.S. ADULTS WHO TRUST 2023 · LONELINESS DECLARED AN EPIDEMIC US 34% PRESS 28% GOVT 17% BIZ 17% ADS 10% 77% · 1964 72% · 1976 46% · 1972 26% · 1973 11% · 1976

Share of U.S. adults who say they trust:

  • The federal government (Pew)
  • The press (Gallup)
  • Each other (GSS)
  • Big business (Gallup)
  • Advertisers' honesty (Gallup)

SOURCES: PEW · GALLUP (MEDIA) · GSS VIA PEW · GALLUP (BUSINESS) · GALLUP (ADVERTISING) · SURGEON GENERAL (2023)

§ 03.00 // OPEN FILES

Where it’s being applied: three problems, right now.

Each file becomes a measurement, then a mechanism, and, when it earns it, a company.

Perpendiculum § 04.00 // INSTRUMENT_01 · AXL-INS-01 · STATUS: TAKING CLIENTS
The first instrument built on the field

Is anyone still checking the AI?

Perpendiculum measures whether human oversight of your AI deployment still works, starting with the gap between what people say about the AI in the room and what they believe privately. It is anonymous by design: nobody, including us, can tell who said what.

[ SEE_HOW_PERPENDICULUM_WORKS ]

Spec // What it reads

  1. 01Candor gap
  2. 02Trust calibration
  3. 03Decision drift
  4. 04Repair latency
  5. 05Escalation health

Privacy // By construction

No names, no free text, no small groups shown alone, and results only after the survey closes.

§ 05.00 // LOG
§ 06.00 // WHO WE'VE WORKED WITH
VICE + VIRTUE · 2013–2020 Johnnie Walker Michelin Google Chrome Lululemon Under Armour Budweiser Smirnoff Natural Light Hoegaarden Cazadores Tequila MGM Grand Chipotle Sephora Popsicle Dove Men+Care Suave Estrella Jalisco Indeed Sydell Group VICE on HBO VICE News VICELAND Motherboard Collectively
THE AUXILIARY · 2020–2025 Center for Humane Technology Lincoln Financial Public Housing Authority of Albany, GA Georgia Association of Housing and Redevelopment Authorities Science Gallery Dublin AdHoc FM / AdHoc Projects Alterea Audiofemme GrooveGrade Texas Eclipse Festival (PR) Listen Viva Creative MadeInNetwork UgoRound
Clients of our principal. VICE and VIRTUE Worldwide work is agency work, credited as such.
§ 07.00 // Pick your door.
§ 08.00 // ONE ASK

Bring us the problem.

Bring us a system you run: a queue, a policy, a schedule, a brand, a public you need to reach. Whether it's struggling or already working, we'll show you where it's losing trust and value, and what a better mechanism could do. If we're not the right fit, we'll say so in the meeting.

[ BOOK_A_MEETING ]
§ 09.00 // PRINCIPAL
Imran Hafiz

Imran Hafiz

Principal

Imran Hafiz spent seven years making culture for brands, and making it do something. At VIRTUE Worldwide, VICE's creative agency, he concepted and produced the Michelin program that put a new food van on the road for the Grand Central Food Program, briefed and starred in Natural Light's $1 million college debt relief campaign, and launched Lululemon's first men's line with the story of Ibn Ali Miller. He finished as publisher of VIRTUE Intelligence.

Then he did the research. In 2020 he started The Auxiliary as a civic response to the pandemic: COVID misinformation hackathons, public-health work with public housing in Georgia, and the peer-reviewed Jin-Hafiz Disinformation Index.

It started earlier. At fifteen, after 9/11 made him a target at school, he co-wrote The American Muslim Teenager's Handbook with his mother and sister, the first book by and for American Muslim youth. It won him the City of Phoenix MLK "Living the Dream" Award, its youngest recipient at the time, before he finished high school. He studied public policy at Duke.

Aux Labs puts both halves under one roof, so the people who find the answer are the people who make it land.

Everything, dated and sourced: the full record ->